FAQs

Is MyBitcoinFriend Safe?

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MyBitcoinFriend is a company with a physical presence in the United States and Europe, with a global reach. It is formed by a passionate group of Bitcoin enthusiasts. Our main mission is to democratize this innovative technology, making it accessible to all individuals and businesses through education provided in our courses and advisory services.

We are fully aware of the importance of maintaining rigorous security standards. For this reason, we have established a set of processes and ethical principles within the company that guarantee the best practices in the provision of our services. Our STRV approach (Secure, Transparent, Responsible, and Verified) is the fundamental pillar that guides all our operations.

What is the STRV Process?

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The STRV (Secure, Transparent, Responsible, and Verified) process is a comprehensive and systematic approach to ensuring quality and reliability in the services offered by MyBitcoinFriend. Here is a brief explanation of each component:

Secure: In this step, security is prioritized at every stage of the process. This involves identifying and mitigating risks, protecting sensitive data, and ensuring that all necessary security measures are in place to prevent threats or vulnerabilities.

Transparent: Transparency involves opening up all aspects of the process to scrutiny and understanding. Transparent processes are those in which all stakeholders can easily see and understand what is happening, fostering trust and accountability.

Responsible: Responsibility involves the clear allocation of roles and responsibilities throughout the process. This ensures that individuals and teams are accountable for their actions and decisions, contributing to efficiency and quality.

Verified: In this stage, it is verified that the process is being carried out as planned and that the results are consistent with the established objectives. This is achieved through monitoring, review, and confirmation that standards and criteria have been met.

Together, the STRV process aims not only to ensure quality and reliability but also to promote integrity and transparency in all MyBitcoinFriend activities.

Can I Buy Bitcoin with MyBitcoinFriend?

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No, MyBitcoinFriend specializes exclusively in providing advice on industry best practices for those interested in buying Bitcoin and making the most of its technology, all tailored to your individual profile.

What Do the Courses Include?

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Our courses offer unlimited access once purchased. They are structured to allow users to learn quickly, with lessons lasting less than 5 minutes each. Each Bitcoin-related topic is presented in an educational video format for easy and visual understanding. In addition, each topic comes with a concise explanation and, in some cases, a brief quiz.

Our courses are designed with the intention of ensuring full understanding of each topic and of Bitcoin as a whole. They also include special sections such as "Explained for a 5-Year-Old," which simplifies technical explanations to reinforce the understanding of each concept.

How Does the Consulting Service Work?

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Our consulting service involves a 60-minute video conference with one of our MyBitcoinFriend experts. You can book your session directly from our calendar, selecting the date and time that best suits you and completing the payment before the call. Our main goal is to ensure that you receive clear and comprehensive answers to your questions. Whether you are interested in getting information about Bitcoin, exploring its practical applications, needing technical assistance, or simply curious about the exciting world of finance and technology, we are here to help.

How Does the "Starter Plan" Buying Service Work?

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Our "Starter Plan" service has been designed to guide individuals in purchasing Bitcoin in the most suitable way based on their profile and technological limitations. The service includes a 60-minute video call that you can book directly from our calendar, selecting the date and time that suits you best and completing the payment before the call.

This service consists of four key components to determine the best Bitcoin buying strategy. In the first component, we will conduct an assessment to understand the level of technological adoption of the individual or company, identifying possible limitations. In the second component, we will evaluate purchase options according to your profile, considering all additional implications, such as legal aspects, accounting, fees, and more.

The third component will involve analyzing custody options based on the results obtained in the technological assessment and the chosen purchasing process. Finally, in the fourth component, we will conduct a security analysis to ensure that there are no potential issues with the selected purchase and custody process, as well as outlining options for an inheritance plan.

What If I Need to Cancel or Change the Date/Time of My Consultation?

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If you need to modify your consultation, simply contact us through the contact form on the MyBitcoinFriend website, and we will be happy to help you find a new date and time that better suits your schedule. If you wish to cancel the appointment, it is important to do so with at least 24 hours' notice to receive a full refund of the amount paid.